What are the delivery charges?
Delivery charge varies with each State / Area.
We incur relatively higher shipping costs on
low value items. In such cases, charging a nominal delivery charge helps them
offset logistics costs. The delivery charge may be waived off under special
Inaugural / Festival Offers.
Why does the delivery date not correspond
to the delivery timeline of X-Y business days?
It is possible that the We or our courier
partners have a holiday between the day your placed your order and the date of
delivery, which is based on the timelines shown on the product page. In this case,
we add a day to the estimated date. Some courier partners and Sellers do not
work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
We generally procure and ship the items within
the time specified on the product page. Business days exclude public holidays
Estimated delivery time depends on the
Are there any hidden costs (sales
tax, octroi etc) on items sold by Sellers on Ewinkelen?
There are NO hidden charges when you make a
purchase on Ewinkelen. List prices are final and all-inclusive. The price you
see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are
charged (if at all) extra depending on the shipping policy.
Why does the estimated delivery time
vary for each shipment?
You have probably noticed varying estimated
delivery times for different areas. Delivery times
are influenced by product availability, geographic location of the customer,
your shipping destination and the courier partner's time-to-deliver in your
Please enter your default pin code on the product
page (you don't have to enter it every single time) to know more accurate
delivery times on the product page itself.
does not/cannot ship to my area. Why?
Please enter your pincode on the product page
(you don't have to enter it every single time) to know whether the product can
be delivered to your location.
If you haven't provided your pincode until the
checkout stage, the pincode in your shipping address will be used to check for
Whether your location can be serviced or not
we can ship the produt to your location
restrictions, if any, in shipping particular products to your location
availability of reliable courier partners in your location
At times we prefer not to ship to certain
locations. This is entirely as per the policies of the Firm which may change
time to time.
Why is the CoD option not offered in
Availability of CoD depends on the ability of
our courier partner servicing your location to accept cash as payment at the
time of delivery.
Our courier partners have limits on the cash
amount payable on delivery depending on the destination and your order value
might have exceeded this limit. Please enter your pin code on the product page
to check if CoD is available in your location.
I need to return an item, how do I
arrange for a pick-up?
Returns are easy. Contact Us to initiate a
return. You will receive a call explaining the process, once you have initiated
Does Ewinkelen deliver
As of now, Ewinkelen
doesn't deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world
with credit/debit cards issued in India and 21 other countries, but please
ensure the delivery address is in India.